Billing FAQ

Our system automatically generates and sends them to the primary email address on file as soon as the payment has been received and processed.

We accept credit card payments from all major credit cards. Wire/bank transfer payments can be arranged as well, please contact our Support Team for the necessary details.

Please note that customers are responsible for any necessary taxes and bank fees related to the payment.

All of our pricing is in US dollars. If paying via credit card, your credit card should automatically convert your local currency to USD when processing the payment.

The cancellation terms are as outlined in your LoginRadius contract. If you are nearing the end of your contract term and wish to cancel, please contact our Support Team for further details.

To edit your credit card details, you can navigate to the Account > Billing > Subscription Details section of the Admin Console and click on the Update button to make the necessary changes. If this is not showing up on your site, please reach out to LoginRadius Support Team for further assistance.

If you have a LoginRadius subscription, you are responsible for the fees incurred for the subscription.

Your LoginRadius subscription is automatically renewed past the contracted term until we receive notification from you stating that our services are no longer required. The contractual length of the subscription is specified in your LoginRadius contract.

For any further billing related inquiries, please contact our Support Team and we will be happy to assist.