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Pre-Built Connections

LoginRadius facilitates Pre-Built Connections to effortlessly handle your Federated Single Sign-On (SSO) integrations using ready-made configuration templates. In LoginRadius, you can swiftly establish SSO connections, allowing users to authenticate through LoginRadius and seamlessly access various applications.

Presently, LoginRadius supports the pre-built integration template for the below-mentioned connections.

  1. Salesforce
  2. Fresh Desk
  3. Zendesk

Let's walk through the configuration steps for each integration. Start by navigating to Integrations > SSO Integrations in the Admin Console. Click Add SSO Integration, then select the relevant integration card—Salesforce, Freshdesk, or Zendesk—to begin setup.

Configuring Salesforce

  1. Once you click on the Salesforce card, the configuration form would appear on the screen.

  2. In the App Name field, enter a unique name for your Salesforce integration.

  3. In the Callback URL field, enter the location to which an IdP (Identity Provider) sends assertions using whichever protocol and binding it shares with the SP (Service Provider).

  4. In the Audience field, enter the Entity ID which is an arbitrary logical URL that identifies the Salesforce resource and click on the SAVE button.

  5. Click on the App Name you just created from the list. This will navigate you to the configuration page, where you can update any additional settings if needed.

    For more details on the configuration fields, refer to the SAML documentation.

    Additionally, the Tutorial tab at the top of the page provides step-by-step guidance on implementing the necessary configurations within the Salesforce Developer Console.

For comprehensive details and step-by-step configuration instructions for setting up the Salesforce, refer to the LoginRadius as IDP with Salesforce as SP document.

Configuring Fresh Desk

  1. Once you click on the Fresh Desk card, the configuration form would appear on the screen.

  2. In the App Name field, enter a unique App Name for your Fresh Desk integration.

  3. In the Callback URL field, enter the location to which an IdP (Identity Provider) sends assertions using whichever protocol and binding it shares with the SP (Service Provider).

  4. In the Audience field, enter the intended receipients of the assertions issued and click on the SAVE button.

  5. After saving the configuration, click on the App Name you just created from the list. This will take you to the configuration page where you can review or update any additional settings as needed. For more information on the configuration fields, refer to the SAML documentation.

    Additionally, the Tutorial tab at the top of the page provides step-by-step guidance on completing the required setup in the Freshdesk Developer Console.

Configuring Zendesk

  1. Once you click on the Zendesk card, the configuration form would appear on the screen.

  2. In the App Name field, enter a unique App Name for your Zendesk integration.

  3. In the Zendesk Account Name field, enter the name of your Zendesk account and click on the SAVE button.

  4. Click on the App Name you just created from the list. This will navigate you to the configuration page, where you can update any additional settings if needed. For more details on the configuration fields, refer to the SAML documentation.

    Additionally, the Tutorial tab at the top of the page provides step-by-step guidance on implementing the necessary configurations within the Zendesk Developer Console.