Customer Security

LoginRadius integrates a comprehensive set of fraud prevention features within its CIAM platform to protect customer accounts and safeguard user interactions. These capabilities help detect and block malicious activity, reduce the risk of account compromise, and ensure a secure yet seamless experience—from registration to login and beyond.

LoginRadius Security and Authentication Features

Enhance account security with multi-layered protection, including account verification, multi-factor authentication, risk-based detection, fraud prevention, and password management — ensuring a safer and more reliable user experience. Refer below for a high-level overview.

High Level Overview

Identity Verification: Validate Before Access

Identity verification ensures that only real users with valid contact information can register or access their accounts. By validating email addresses, phone numbers, or social login data, you reduce the risk of bots, spam registrations, or duplicate accounts. Verification is often the first defense against fraudulent activity.

Feature	Description	Use Case	Setup
Email Verification	Users confirm their email by clicking a verification link or entering a one-time password (OTP), which ensures authenticity, account recovery, and communication.	A fintech application verifies email to confirm that users are reachable and do not use fake emails during registration.	Enable the EmailVerification rule in the Admin Console. Use the LoginRadius API to send OTPs or verification links.
Phone Number Verification	Users provide their mobile number and enter a time-sensitive OTP to verify it. Helps prevent fake or disposable numbers.	A ride-share platform requires verified numbers so drivers and riders can safely communicate within the app.	Activate phone verification in the Registration Flow and integrate with an SMS provider.
Social Profile Verification	LoginRadius checks if the provided email or phone is verified when users log in via social providers. If not, manual verification is initiated.	A social gaming platform accepts Google and Facebook logins but requires email verification for password recovery.	After the social login, check `IsEmailVerified` or `IsPhoneVerified` via API. If unverified, trigger the OTP or verification link and restrict access until verified.

Fraudulent Domain Blocking

Blocking email domains effectively reduces spam sign-ups, fake users, and disposable email usage. You can define which domains are allowed or disallowed during registration, making it easier to maintain a high-quality user database.

Feature	Description	Use Case	Setup
Block Spam/Disposable Domains	It prevents users from registering with disposable or suspicious domains using predefined or custom lists and helps block bots and fake accounts.	A content platform blocks temporary email domains to stop users from bypassing free trial limits.	Add the required domain lists through the Admin Console.
Business Email Only	Restrict registrations to emails from corporate domains by adding public domains/disposable domains in Blacklist, ensuring only verified organizational accounts can sign up.	A cloud collaboration tool allows registration only from domains like @company.com to enforce business-only usage.	Configure domain allow-lists via Domain Access Management and add the required business domain.

Password Policy and Protection

Strong password management is essential to protecting user accounts. LoginRadius gives you full control over how passwords are created, validated, rotated, and stored. By enforcing complexity and lifecycle rules, you can minimize brute-force, credential stuffing, and weak password threats.

Feature	Description	Use Case	Setup
Password Policy Enforcement	Define password rules (length, uppercase/lowercase, special characters, numbers). Enable a strength meter for real-time feedback.	A healthcare provider enforces complex passwords to meet HIPAA compliance and guides users using the strength meter.	Configure complexity requirements in the Admin Console and use JS widgets to show strength feedback.
Dictionary & Profile-Based Filtering	Block passwords containing dictionary words (e.g., "password", "qwerty") or user-specific details (e.g., names, emails).	A social app prevents users from setting passwords containing their names or email addresses.	Enable these settings from the password policy section of Admin Console.
Password Expiry & History	Set expiration rules to force password changes after a defined period and prevent the reuse of previous passwords.	An internal HR system requires password changes every 90 days and blocks reusing the last five passwords.	Use Password Expiration and Password History via Admin Console configurations.
Secure Password Storage	All passwords are hashed using secure, one-way hashing algorithms (e.g., bcrypt, PBKDF2). Supports silent migrations without password resets.	An organization migrates from SHA-1 to bcrypt without disrupting existing logins.	Contact LoginRadius Support to update your account's password hashing algorithm.
Brute-Force Attack Prevention	Detects and prevents brute-force attacks by setting thresholds for failed login attempts, enabling CAPTCHA, MFA, or account blocking.	A subscription-based video platform implements CAPTCHA after three failed attempts and blocks accounts after seven unsuccessful attempts.	Define thresholds and enforcement actions in your Admin Console's Brute Force Protection section.
Configurable Lockout Policies	Limit login attempts and apply graduated controls based on threat severity, such as suspensions, security questions, or admin blocks.	A financial platform locks accounts after multiple failed login attempts to prevent unauthorized access.	Configure lockout thresholds in the Admin Console’s Security section.
Password Reset Controls	Secure password resets with multiple reset methods and session management features to prevent unauthorized access.	A banking app clears all active sessions after a password reset and sends a confirmation email.	Configure the force logout feature in the Session Management section of the Admin Console.
Reset Options & Notifications	Allow resets via email link, OTP, or security questions. Notify users via email/SMS and optionally purge sessions post-reset.	A fintech app notifies users of password resets and logs out all active sessions after a reset.	Configure reset options in the Admin Console’s Password Reset settings.

Risk-Based Authentication (RBA)

RBA allows you to detect anomalies in user behavior, such as logging in from a different city or device. Based on risk signals, you can enforce step-up verification or block access entirely.

Feature	Description	Use Case	Setup
Risk Parameter Detection	LoginRadius evaluates IP, location, browser, and device fingerprints to identify suspicious activity. Rules are fully customizable and support chaining with MFA or alert flows.	A global travel site detects a login from an unusual country and sends an alert to the user.	Define RiskRules, choose trigger thresholds, and assign appropriate follow-up actions in the Admin Console.
Actions on Detection	Once a risk is detected, you can: - Alert users or admins via email - Prompt the user for MFA - Block the login temporarily	A content publishing platform enforces re-authentication when login occurs from a new browser and city.	Configure risk action settings via the Admin Console.

Multi-Factor Authentication (MFA)

MFA significantly enhances security by requiring users to verify their identity through an additional factor after entering their password. LoginRadius supports a variety of 2FA options.

Feature	Description	Use Case	Setup
Supported MFA Methods	Choose from SMS-based OTPs, Authenticator App (TOTP) codes, email passcodes, security questions, or push notifications. Depending on the context, MFA can be mandatory or conditional.	A banking platform requires MFA for all customer logins to secure accounts, prevent fraud, and comply with financial regulations.	Activate MFA methods in the Admin Console and apply them per flow or globally.

Step-Up Authentication

You can prompt the user to authenticate again for sensitive actions like making a transaction or changing account settings. This ensures that attackers can't proceed without re-verifying even if a session is hijacked.

Feature	Description	Use Case	Setup
Step-Up Methods	Prompt users to re-enter passwords or complete MFA when performing high-risk actions. This provides contextual security without compromising user experience.	A file storage app asks for MFA confirmation before allowing users to delete a folder.	Configure and use Step-Up authentication by referencing our document.