Cloud Directory API Codes

This section details the LoginRadius Cloud Directory API codes and some suggestions on how to resolve them.

HTTP Error Response Structure:

{
  "Description": {{String}},
  "ErrorCode": {{Integer}},
  "Message": {{String}},
  "IsProviderError": {{Boolean}},
  "ProviderErrorResponse": {{String or NULL}}
}

HTTP Response Descriptions:

HTTP Code	Message	Description
200	OK	The API was accessed successfully.
400	Bad Request	Verify that the API endpoint you are accessing is correctly formatted and has all the required parameters.
401	Unauthorized	Verify your LoginRadius API key and secret, also verify that your access token has not expired.
403	Forbidden	Verify all parameters are correctly formatted and the API endpoint is correct.
404	Not Found	The API endpoint is not correct or your account does not have sufficient permissions to access this endpoint.
405	Method not allowed	Verify that you are accessing the API endpoint with the correct format (ie. Get or Post)
429	Too Many Request	Response status code indicates the user has sent too many requests in a given amount of time (i.e. rate limiting)
500	Internal Server Error	Something has gone wrong with the processing of the request, check your server error logs and contact us if the error persists.

LoginRadius Error Response Descriptions:

Error Code	Error Message	Description	HTTP Code
901	The API key is unauthorized	The provided LoginRadius API key is invalid or is not authorized, please use a valid or authorized LoginRadius API key or check the API key for your LoginRadius account.	403
902	The API Secret is unauthorized	The provided LoginRadius API secret is invalid or is not authorized, please use a valid LoginRadius API secret or check the API secret for your LoginRadius account.	403
908	A parameter is not formatted correctly	Verify that the datatypes for all of the parameters and parameters are correct when making the API call. (Note: description dynamically varies on missing parmas also)	400
913	The date range is not specified	The end date is missing in the request, please check the end date parameter.	Not in Use
914	The date range is not specified	The start date is missing in the request, please check the end date parameter.	Not in Use
918	The query is invalid	The query is not correct, please review the query and send the correct parameters.	400
919	The query format is not valid	The format of the query is not valid, query should be an object.	400
920	API key is invalid	The provided LoginRadius API key is invalid, please use a valid API key of your LoginRadius account.	400
921	API secret is invalid	The provided LoginRadius API secret is invalid, please use a valid API secret of your LoginRadius account.	400
922	API key is missing	The request is missing the API key, please use the valid API key parameter in order to process this request.	Not in Use
923	API secret is missing	The request is missing the API secret, please use the valid API secret parameter in order to process this request.	Not in Use
925	The date range has an invalid format	The From date has an invalid format, please use a valid ISO_8601 date format.	400
926	The date range has an invalid format	The To date has an invalid format, please use a valid ISO_8601 date format.	400
927	The date range is invalid	The From data is greater than or equal to the To date, please pass correct From & To dates.	400
928	The date range is missing	From & To dates are required parameters. please pass correct From & To dates.	400
999	Site is not configured for custom object	The custom object is not configured for this site, Please contact LoginRadius support for more information.	Not in Use
1000	Oops, something is going wrong. please try again	Oops, something is going wrong. please try again.	403
1003	Schema is not set for the passed Custom Object	The Custom Object schema is not set in Admin Console. Schema should be set to query Custom Object. Please contact LoginRadius Support.	400
1036	The Custom Object name is required	The Custom Object name is required, please pass a Custom Object name.	400
1042	Pass a valid next param	The next param passed expired. Please start with a POST request again.	403
1043	Pass a valid next param	The next param is missing. Please start with a POST request to get next value.	403
1064	Custom object name is invalid	The custom object name used in this request is incorrect or does not exist.	400
1067	Invalid OTP Code	The OTP code is invalid, please request for a new OTP.	403
1102	The two-factor authenticator code is incorrect	Please enter the correct authenticator code.	403
1128	Two factor authentication backup code is not configured	The two factor authentication backup code is not enabled, please enable or configure two factor authentication for login.	403
1129	Two factor authentication backup bode is not valid or has already been used	The two factor authentication backup code is not valid or has already been used, please use a valid two factor authentication backup code for login.	403