Freshdesk + LoginRadius
Freshdesk is a cloud-based customer support platform. Freshdesk can be deployed on top of the LoginRadius Identity Platform making it easy for your customers to get in touch with you.
Example Use Case
- Implement the LoginRadius Identity Platform on your websites.
- Collect customer profile data each time your customer registers or logs into your websites.
- Implement the LoginRadius SSO to connect your website and Freshdesk platform.
- Your customer can contact support using Freshdesk ticketing service without the need to remember another username and password.
- Logs and information from Freshdesk is saved to individual customer profiles allowing you to have all the data about each customer in one place.