Transform Your CIAM Experience with Our Global Customer Success Partnership
Achieve your goals with personalized support, strategic insights, and a partnership that grows with your business.
For Developers, By Developers
1000+
Total Onboardings
>20M
MAU
197M
Total Accounts
>300M
Login per Month
Meet Our CS Managers
Ritika Kapahi
Customer Success ManagerAs a seasoned Customer Success Manager at LoginRadius, Ritika brings over 12 years of industry expertise, including nearly 6 years dedicated to empowering enterprise-level accounts at LoginRadius. With a proven track record of driving success for some of the biggest names, she excels in building strong client relationships, delivering tailored solutions, and ensuring seamless adoption of CIAM technologies. Ritika’s commitment to excellence makes her an invaluable partner in achieving your business goals.
Olivia Ciesielczuk
Customer Success ManagerAs a skilled Customer Success Manager at LoginRadius, Olivia brings a strong background in the tech industry, helping organizations implement and optimize identity and access management (IAM) solutions. With a proven track record of driving product adoption, reducing churn, and fostering strategic growth, she specializes in guiding clients through seamless CIAM integration to enhance security, user experience, and scalability. Olivia’s expertise spans high-growth SaaS companies, where she has successfully built long-term client relationships, delivered tailored solutions, and collaborated cross-functionally to solve complex technical challenges.
Our Approach to Customer Success
We don’t just offer software- we deliver a partnership
Tailored Onboarding
Our onboarding specialists ensure a seamless and efficient setup of the LoginRadius solution, providing personalized, step-by-step guidance to integrate the platform effortlessly into your operations.
Strategic Consulting
Our Customer Success Managers are industry experts who deliver proactive insights, helping you optimize your identity management strategy, maximize ROI, and unlock new growth opportunities.
Continuous Optimization
As your business evolves, so should your identity management system. Our team works with you to ensure that your LoginRadius implementation scales seamlessly with your needs, keeping you ahead of emerging trends and challenges.
Dedicated Support
We provide a dedicated point of contact to resolve technical queries, offer expert advice, and support your team through complex integrations or system enhancements.
GDPR & Compliance Assistance
With our team's support, you can comply with global regulations, including GDPR. We guide you through complex requirements and provide the tools and knowledge to uphold customer trust.Our Core Strengths
Industry Expertise
Our team brings years of cross-industry experience, including SaaS, eCommerce, Media, Financial Services, and more. We understand your sector's unique needs and provide focused solutions that deliver measurable results.Data-Driven Insights
Leveraging the vast dataset from our platform, we provide actionable insights to drive your customer engagement and security strategies, helping you make informed decisions that benefit your business.A Proven Track Record
Our customer success stories speak for themselves. From Fortune 500 companies to startups, our clients trust us to manage millions of identities securely, enhance customer engagement, and improve their digital experiences.
We Do Things Differently. Insights from Our Leadership.
When you partner with us, you gain a dedicated team that works as an extension of your own,empowering you to focus on what truly matters—driving your business forward. Our Customer Success team is here to support you at every step, providing the guidance and expertise needed to help you succeed.
Yash Rathi
Sr Director of Customer SuccessKarl Wittig
Global SaaS LeaderYash Rathi
Sr Director of Customer SuccessRakesh Soni
Founder & CEOWe Do Things Differently. Insights from Our Leadership.
Our Customer Success approach is rooted in understanding your unique challenges, anticipating your needs, and driving results that align with your business goals. We work alongside your teams,from onboarding to continuous optimization, ensuring you are always ahead.
Karl Wittig
Global SaaS Leader, VP of Customer SuccessWhen you partner with us, you gain a dedicated team that works as an extension of your own,empowering you to focus on what truly matters—driving your business forward. Our Customer Success team is here to support you at every step, providing the guidance and expertise needed to help you succeed.
Yash Rathi
Sr Director of Customer Success
Customer success isn’t just a service—it’s the foundation of everything we do at LoginRadius. Our mission has always been clear: to empower businesses with seamless, secure, and scalable customer identity solutions. But technology alone isn’t enough—we believe true success comes from understanding our customers’ unique needs and working alongside them as partners. That’s the core of our customer success philosophy.